Front Jewelers Customer Reviews & Ratings

Testimonials

What Clients Say

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  • Received my fiances wedding ring yesterday and it was stunning- FLAWLESS. I am very satisfied with the quality of the jewelry!!

    Whitney

  • I can't even begin to tell you the lengths that everyone at Front Jeweler went to. Ale sure that my husband and I were 110% happy! Specifically, Neda! THE most amazing customer service! And may I add that this was all in the midst of Hurricane Irma! End result is one Happy bride, with THE most stunning ring a bride could ask for! You are all amazing! Thank you so much!

    Nicole

  • Thank you so much for making such a beautiful wedding ring. Words alone cannot express the beauty in this ring. We had your company custom make our ring in 14kt white gold with a beautiful soft pink morganite as the center stone. The diamonds are exceptionally sparkly. My fiancee and I were skeptical about buying a ring online, but the setting was so beautiful and you worked with us in making sure the stone was of the perfect color and also creating it in14kt white gold. You even were so kind as to text and email photos of the setting and stone choices so that we could make our decision with ease. We know we could of went anywhere to purchase a ring, but after days of looking around, we kept coming back to your website, We decided to make Front Jewelers our final choice for the ring as your jewelry was so beautiful. It was without a doubt that Front Jewelers would make a beautiful piece of jewelry, and that you did. We will definitely be recommending Front Jewelers to others. This is more than a wedding ring, it is a beautiful time piece that we will forever cherish. Thanks again,MelindaSouth Jordan, Utah

    Melinda

  • Very helpful. Quick responses. Would definitely buy from them again!

    Mya

  • My Fiance(love saying that) Ordered my Black diamond/black gold engagement ring from Front Jewelers. Thank you for making it so easy for him. There was a little problem with the black gold in the first week. Neda Rocked it! It was corrected, so easy to return, and it was returned to m e earlier than promised!! Customer service, Beautiful Quality, it is all the best with Front Jewelers!!

    Private User

  • They were amazing! It was scary to order from a jeweler online, But they have been fantastic! Neda was so helpful when questions asked. and making sure we received everything on time! I get so many compliments on my rings! We Would recommend them over and over!

    Private User

  • The owner is exceptional. I felt very comfortable purchasing my fiancé's black gold/diamond band online.

    Nai

  • Neda was so very helpful and attentive to my requests to help me pick the perfect ring and work in my crazy time frames and she was very discreet to help me keep it a secret i would recomend them to my friends in the future

    Louis

  • Very nice, professional staff. Knowledgeable and more than willing to explain any questions I had. Will always buy from them. The quality is exceptional.

    Shelley

  • Mark at Front Jewelers was amazing! Always courtesy and responded quickly to my inquiries and concerns. Really made the process of purchasing my fiancee's engagement ring easy. The ring was beautiful and exactly what we had hoped for!

    Private User

  • I absolutely love my rings they're gorgeous I get so many compliments on a daily basis the people that worl at customer service are fantastic they got back to me super fast got my ring back to me super fast and it looks even better then before!

    Brittney

  • I can't say enough great things about how well they have treated me. After receiving my beautiful engagement ring followed up by not one but two matching bands I wanted to have them saudered together. Neda was so helpful with this process from start to finish. From making sure I shipped it to them properly and expediting it back to me so I had it just in time for my first family party as "The Mrs." Then Just recently I wanted to have it refinished as it is Black gold- (over time it wears-which by the way the will refinish at no cost forever). Again, Neda didn't hesitate to make sure we got it overnighted to her and overnighted back and the whole process from Boston to Florida and back to Boston was just alittle over 48 hours..... So Glad we decided to purchase our ring from them and HIGHLY recommend them to EVERYONE. Neda has been wonderful to work with and I feel like a friend instead of just a customer. We will happily return for all our jewelry purchases!

    Private User

  • Buy from this vendor they are the best out there - I would not hesitate to recommend this company - I dealt with Neva and she was AMAZING - my rings are beautiful. If ever i have a jewelry need I would definitely use this company. Service and quality of the jewelry is above and beyond. 

    Suzanne

  • AMAZING company. Beautiful jewelry and OUTSTANDING customer service. I've had to send in my ring a few times (personal reason, nothing on their end) and Neda has always been so attentive to my needs, sending tracking information and all around emails to just ask "am I happy" you cannot beat this type of customer service!!!!!

    Sandi

  • I LOVE my black diamond wedding ring!!! It is way more than what I could have asked for! Front Jewelers was amazing to work with and they really helped me with ALL my questions. They took the time to explain many different rings and options I had! I had looked into other companies before finding them online and the other guys were HORRIBLE! No customer care, not helpful at all, didn't seem interested in helping me find the right ring, and didn't answer my questions in a professional way. Front Jewelers really made my whole wedding ring shopping experience very simple and fun to do! I will definitely be recommending them to anyone and everyone who is looking for an amazing high quality ring at a incredible price! Thank you again Front Jewelers for such an incredible wedding ring!!

    Desiree

  • Front Jewelers has the best top quality wedding bands and engagement rings I have ever seen. They go above and beyond being just the normal jeweler. Buy from them and you will not regret it. Thank you so much for your awesome quality and help.

    Brian

  • Our rings are beautiful and we are the only couple I know that has black diamonds.

    Private

  • I have purchased several rings over the years and will continue to have a long customer relationship with Front Jewelers. I am very particular about diamond quality and that is what has drove me to continue to do business with them. As a very involved customer, they have always kept a strong line of communication with me on the progress of my orders. The shipping is always fast and the rings are just superb. Neda and the Team are very patient and kind. Thank you taking such good care of all my jewelry needs! Christina V.

    Christina

  • I love these guys! I love my rings!

    Staci

  • Absolute best selection of black diamonds that I have found! Competitive prices and exceptional service!

    Dee

  • The first ring that I bought from Front Jewelers was a brown diamond for my much better half. Since then both of my sons have bought engagement rings from Front Jewelers and they have been more than satisfied. I will say that buying online made me at first, a little concerned but after dealing with them now for over a 3 year period, I would not hesitate on any transaction. Also, my better half lost a stone from her ring and without out question Front Jewelers replace it freeeeeeee of charge and gave it a good cleaning and check over. Thank you Front Jewelers.

    Philip

  • Excellent service and ring. It is tough to trust anyone for a purchase like this, especially remotely. Front Jewelers delivered me a fantastic ring at a great price. Purchase to receive time was one week, with a holiday during that week! Thank you Front Jewelers! Did I mention...my wife absolutely loves the ring.

    Dustin

  • Found the perfect ring for my perfect woman a very unique ring found nowhere else.

    Kevin

  • I recently purchased an engagement ring for my now fiancee through Front Jewellers, and I have to say that I am very impressed. Not only did they make the specific ring I asked for, they had it to me weeks earlier than expected, and the piece is flawless. We wanted an alternative ring with a big black diamond, so I had them put in a 2.0 carat black diamond as the centre stone. It took several days for my fiancee to stop remarking on and finally accept the size of the stone on her finger. And it was incredibly affordable! (Even with the ridiculous US-Canadian exchange rate that had me paying 25% more). I would never have been able to get a ring even remotely similar to this by going to local jewelry stores without paying upwards of $6,000 and the experience I had with the customer service representatives gave me no doubts that I would definitely use Front Jewellers again in a heartbeat! I'm so impressed with what I received, you guys made this process so easy and I'm as happy as can be!

    Private

  • These guys literally saved my proposal date. I found the exact ring I wanted but sizing and color were something I had to turn online for. Front had exactly what I needed and when I emailed asking for how soon they could fire out the ring, they told me they'd do same-day shipping if I booked the order then. Not only did they kick out the ring but they shipped it out expedited no problem at all. Their reps were extremely personable and communicative and made the experience as happy as the occasion it was for. Highly recommend these guys and their service!

    Sam

  • This company is amazing. Excellent customer service, return/exchange policy, and products! Have absolutely nothing bad to say, they have my first online jewelry shopping experience the best! Highly recommend.

    Katherine

  • My fiancé and I couldn't be more pleased with the service from Front Jewelers. Shipping was quick and prompt. The rings I ordered were packaged in a very beautiful gift box. I highly recommend Front Jewelers and will be ordering from them again

    Jack R.

  • They did a great job helping Me get a Ring set for my 25th anniversery. Very friendly and super fast shipping. Highly recommened. Their Diamonds are Top shelve. *** ****

    Robert H.

  • Purchased my ring here and had an amazing experience! The ring appraised at the cost they quoted me and it ended up being slightly better than the details they originally provided! I have just had my first warranty experience with them as well, could not be happier with how things went! They shipped by the fastest shipping possible so my ring was in Canada one night and in Florida the next morning! They always kept me up to date with what was happening and they guaranteed it would be no more than 5 business days and they delivered their promise! They take such care of the product and I always get raving compliments from people and even experience gemologists about the high quality ring this is!

    Saira O.

  •  \r\nI couldn\'t be happier with my jewelry from Front Jewelers, and their customer service is equally outstanding!! My fiance bought my engagement ring and wedding band from Front, the rings are absolutely stunning and unique (black diamonds) and their prices are such a great value that it honestly seems too good to be true. I noticed on their website that they do complimentary repairs and resizing, I reached out to them and received a very quick response with step by step instructions that made the entire process a breeze! I had my rings resized and my white gold recoated and my rings came back (within a couple days)shiny and new!! all of this for FREE!! The customer service department kept in touch with me throughout the repairs and reached out to get more detailed instructions of what I wanted and to confirm everything I requested was done correctly. I absolutely LOVE and respect this company and their products. I am one HAPPY CUSTOMER and would certainly recommend them to everyone and anyone!!

    Emma P.

  • My fiance and I bought an engagement ring from Front Jeweler's, and all I can say is that we are glad we chose them. My ring is absolutely beautiful, everything I hoped it would be. I did send it back for free sizing and engraving, and they paid for my shipping, and even overnighted it back to me so I could have it sooner. I would absolutely recommend Front Jeweler's to all of my friend's and Family.

    Natalee S.

  • Front Jewelers is awesome! They take the scare out of online jewelry buying and their products are just as great. They cater to your needs and help you out on a one on one basis. **** especially will take great care of you and the all around experience is positive. Great business!!!

    Wilmyn B.

  • Excellent customer service! Especially after the purchase. All warranty issues handled quickly and professionally. I would highly recommend Front Jewers.

    Justin G.

  • This is the best Jeweler that I have ever dealt with. I was a little sketchy at first as I could not hold the product that I was ordering but the staff was so kind and support was so awesome that they gave me a very comfortable feeling about the whole process and experience. Very awesome company here! Thanks! I would not buy from any other Jeweler ever again. They are fantastic.

    Brian M.

  • She said yes!! I would just like to thank Front Jewelers and ***** in particular for excellent, timely service and a wonderful ring exactly as I had ordered. My (now) bride to be and I are relaxing in Bahrain after me proposing and she is totally delighted with the ring. Again thanks to Front Jewelers and in particular *****

    Chris T.

  • I was a little hesitant about ordering my diamond ring online, but I am very glad I did! I wanted the best quality diamond for the best price, and was unable to find many quality diamonds at a competitive price locally. My extensive research which also included both customer and business reviews lead me to Front Jewelers.com. I highly recommended to everyone who is looking for diamond rings to check Front Jewelers first. The prices are unbeatable for the quality of diamond and setting I received. I ordered a light fancy yellow diamond and final product that I received was absolutely gorgeous as the diamond was stunning, perfect color and setting!! In fact the finish was much better than the photos that were posted online. My experience with Front Jewelers was wonderful right from answering my queries through online chat to getting the product delivered on time and at high quality. **** provided one of the most patient, knowledgeable, professional, reassuring, and overall most pleasant customer service experiences I have ever had. The fact that she was so impressive with picking out my preferred diamond color and helpful directly resulted in me being more confident and satisfied with the online purchase. The ring was shipped on time, almost to the minute! I am extremely HAPPY with Front Jewelers and I would highly recommend them to anyone and everyone. Thank you very much for my beautiful ring.

    Celeste K.

  • Front Jewellers , They were very kind an professional they know what they are doing. I will be a customer for life Thank you the Ring is breathtaking so beautiful **** *****

    Alan M.

  • Front Jewelry has the most unique selection. I have nothing but good things to say about the quality, look, design and customer service. They have been fantastic to work with and I only said YES because of the ring.

    Ashley O.

  • I don't normally leave reviews, but for Front Jewelers it was a must. I got engaged on New years Eve 2016 . My ring was purchased from Front Jewelers. After a few days i decided it was not the ring for me . "Although a very beautiful ring " ! So i contacted Front Jewelers. I was nervous at first because we purchased it online , but boy was there nothing to be nervous about . Mark got back with me . He went above and beyond for me ! I had a,specific ring in my mind , so i decided on a Custom piece. Mark went back and forth finding everything i wanted . I received the the ring a few days and i could not believe how beautiful it was . I can't stop staring at my hand ! And have already received so many compliments! If you have ever had a dought in your mind about ordering from an online jewelers, please dont with this company! I'd like to thank you once again for a pleasant experience . And look forward to purchasing from in the near future :) Sincerely, *******

    Carolyn R.

  • Let me start off by stating the customer service at FRONT JEWELERS more specifically from "NEDA" was and is truly remarkable. It is extremely difficult to obtain the type of service you get from this company. Yes you could walk into any STORE BASED company in the mall or stand alone, and yes they could appear as though they want to help with smiles and such, but nothing compares nothing compares to how I was treated online / over the phone / through links, etc. as I was with Front. I found exactly what I was looking for for my future wife (BLACK DIAMOND three band ring) just gorgeous. Just received it today and man, if you think the way these things look online are anything but great, wait till you see them in person. Seriously I am beyond pleased and happy with the finding of this website / vendor. I WILL be purchasing more from them in the near future; matching necklaces / earrings, etc. Oh and as far as delivery, ya, I would like to say once again, not even a walk in store has the type of speediness FRONT has; I literally received my jewelry less than a week if not faster. Just awesome. I want to say once again, THANK YOU to FRONT and NEDA for making this special day perfect.

    Jake C.

  • I can't say enough good things about Front Jewelers! They worked with me to design a custom engagement ring. I described every detail I wanted my ring to have and they delivered! Even better than how I had imagined it! The process took about a month and a half before I received the ring because the had to cut the ring from scratch. Absolutely worth the wait! Lastly, the price was terrific and the quality was absolutely top notch! Bright, sparkling clear center stone! LOVE IT! Thank you Front Jewelers!

    Pamela M.

  • My original ring was pretty big and I wanted something smaller so I contacted XXXX and she was very willing to help and was quick in responding. I picked a new ring which I was hesitant about but once I received it in the mail it was absolutely beautiful! I would definitely do business with them again.

    Mya P.

  • Front Jewelers is a fantastic company to work with. I purchased my wife's engagement and wedding band from them. The service is top notch and responsive. The product quality is exquisite. This company will work with you to ensure you are happy and satisfied. I won't go to another jeweler.

    Mike M.

  • Front Jewellers , They were very kind an professional they know what they are doing. I will be a customer for life Thank you the Ring is breathtaking so beautiful

    Alan M.

  • Purchased my ring here and had an amazing experience! The ring appraised at the cost they quoted me and it ended up being slightly better than the details they originally provided! I have just had my first warranty experience with them as well, could not be happier with how things went! They shipped by the fastest shipping possible so my ring was in Canada one night and in Florida the next morning! They always kept me up to date with what was happening and they guaranteed it would be no more than 5 business days and they delivered their promise! They take such care of the product and I always get raving compliments from people and even experience gemologists about the high quality ring this is!

    Saira O.

  • My fiancé and I couldn't be more pleased with the service from Front Jewelers. Shipping was quick and prompt. The rings I ordered were packaged in a very beautiful gift box. I highly recommend Front Jewelers and will be ordering from them again

    Jack R.

  • I have been very pleased with the customer service I received from Front Jewelers. After purchasing my fiance's bridal set, the resizing process went smoothly and very quickly. I definitely recommend this company!

    Kagney C

  • Maria has been wonderful. My fiance ordered my ring 1/2 size too big. Maria was very prompt at answering all of my questions I had, returned my emails within 12 hours. When I decided I was going to send my ring in for resizing, I was very nevous to send my ring halfway around the country via mail. Maria was courteous enough to let me know as soon as my ring arrived as well as even paid for half my shipping to overnight it back to me! I coulod not be happier with this company. She even got further info on a matching band for my ring that they don't normally carry in house! Absolutely best customer sevice I have ever had.

    Private User

  • My wife and I could not be more pleased. After searching for years for a very specific style of princess cut, quad diamond stud earrings, I finally found exactly what my wife wanted on the Front Jewelers website. Unfortunately, the earrings were out of stock, so I emailed customer service asking if I could possibly order the earrings. They very promptly replied with information on how to order the earrings, exactly how long it would take to make them and when they would ship. I was VERY nervous ordering diamond earrings online based on a picture from an unknown, out-of-state jeweler. Since they were special ordered, I expected they wouldn't quite match the online picture, would be late, or maybe wouldn't come at all. However, Front Jewelers was very communicative and upfront throughout the entire process, delivered the earrings exactly when they said and they exactly matched the picture on the website. I am thrilled with the experience with Front Jewelers and with the earrings we received. I could not be more pleased and will absolutely use them again.

    Trey L.

  • I was a little hesitant about ordering my diamond ring online, but I am very glad I did! I wanted the best quality diamond for the best price, and was unable to find many quality diamonds at a competitive price locally. My extensive research which also included both customer and business reviews lead me to Front Jewelers. I highly recommended to everyone who is looking for diamond rings to check Front Jewelers first. The prices are unbeatable for the quality of diamond and setting I received. I ordered a light fancy yellow diamond and final product that I received was absolutely gorgeous as the diamond was stunning, perfect color and setting!! In fact the finish was much better than the photos that were posted online. My experience with Front Jewelers was wonderful right from answering my queries through online chat to getting the product delivered on time and at high quality. **** provided one of the most patient, knowledgeable, professional, reassuring, and overall most pleasant customer service experiences I have ever had. The fact that she was so impressive with picking out my preferred diamond color and helpful directly resulted in me being more confident and satisfied with the online purchase. The ring was shipped on time, almost to the minute! I am extremely HAPPY with Front Jewelers and I would highly recommend them to anyone and everyone. Thank you very much for my beautiful ring.

    Celeste K.

  • I couldn't be happier with my jewelry from Front Jewelers, and their customer service is equally outstanding!! My fiance bought my engagement ring and wedding band from Front, the rings are absolutely stunning and unique (black diamonds) and their prices are such a great value that it honestly seems too good to be true. I noticed on their website that they do complimentary repairs and resizing, I reached out to them and received a very quick response with step by step instructions that made the entire process a breeze! I had my rings resized and my white gold recoated and my rings came back (within a couple days)shiny and new!! all of this for FREE!! The customer service department kept in touch with me throughout the repairs and reached out to get more detailed instructions of what I wanted and to confirm everything I requested was done correctly. I absolutely LOVE and respect this company and their products. I am one HAPPY CUSTOMER and would certainly recommend them to everyone and anyone!! - See more at: http://www.bbb.org/south-east-florida/business-reviews/jewelers-retail/front-jewelers-in-delray-beach-fl-92019300/customer-reviews#sthash.3QQE8uxj.dpuf

    Emma P

  • My fiance and I bought an engagement ring from Front Jeweler's, and all I can say is that we are glad we chose them. My ring is absolutely beautiful, everything I hoped it would be. I did send it back for free sizing and engraving, and they paid for my shipping, and even overnighted it back to me so I could have it sooner. I would absolutely recommend Front Jeweler's to all of my friend's and Family.

    Natalee S.

  • Front Jewelers is awesome! They take the scare out of online jewelry buying and their products are just as great. They cater to your needs and help you out on a one on one basis. **** especially will take great care of you and the all around experience is positive. Great business!!!

    Wilmyn B.

  • Excellent customer service! Especially after the purchase. All warranty issues handled quickly and professionally. I would highly recommend Front Jewers

    Justin G.

  • This is the best Jeweler that I have ever dealt with. I was a little sketchy at first as I could not hold the product that I was ordering but the staff was so kind and support was so awesome that they gave me a very comfortable feeling about the whole process and experience. Very awesome company here! Thanks! I would not buy from any other Jeweler ever again. They are fantastic.

    Brian M.

  • "Hello! I received the ring today and I am thrilled beyond words!!! I cannot believe how gorgeous it is!! The expert work of setting the stone is unbelievable! I have had other items set before and all of the past work I have had done pales in comparison to this. It is amazing! I also want to thank you so very much for being so wonderfully pleasant to work with! I am grateful to Maria for your help in finding this setting and all of your excellent suggestions. I appreciate your immediate work on the setting and super fast shipping! I really appreciate the quality of this lovely piece of jewelry! Please let me know if there are any internet sites that are important to you so I can offer a glowing review. I will tell my friends/family about your work and will contact you in the future. Thank you again so very much!!"

    Jill

  • "I received my ring today that I ordered about a week ago. I just wanted to say that I love it, it's beautiful. I'm very satisfied with not only my purchase, but also with the customer service your business provides. The staff is very friendly and always responded to any questions I had very quickly. Even though the setting I had originally chosen was no longer available, a member of your staff called me within an hour of placing my online order to suggest some similar settings, we ended up finding one I loved even more. Thank you again! I will definitely be returning in the future! -Your Happy Customer"

    Jennifer M.

  • "Thanks you once again for your valuable advice, patience and creative jewelry expertise. My wife’s ring design caused considerably more ooo’s, ah’s and wow’s than we ever expected. At a time of many sensitive decisions, distractions, and deadlines, it was greatly appreciated that Front Jewelers was going to make sure the work was going to be done right and on time. Thank you, Thank you!"

    Tandara

  • Front Jewelers, Words cannot describe the exceptional customer service you guys provide. My fiancé purchased a beautiful black gold diamond ring from you guys, and you have been nothing but helpful. Maria has been wonderful with responding to my questions promptly via email. Purchasing an engagement ring online was very nerve wracking, however we could not be more pleased with the outcome. Also, I get compliments daily by people who don't even know me, on this beautiful ring. Thanks again.

    - Karissa and Tyler

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