Customer Testimonials

 To share your story, please email it to info@frontjewelers.net!

Customer Testimonials

  • Front Jewelers,
    Words cannot describe the exceptional customer service you guys provide. My fiancé purchased a beautiful black gold diamond ring from you guys, and you have been nothing but helpful. Maria has been wonderful with responding to my questions promptly via email. Purchasing an engagement ring online was very nerve wracking, however we could not be more pleased with the outcome. Also, I get compliments daily by people who don't even know me, on this beautiful ring. Thanks again.

    - Karissa and Tyler
  • "Thanks you once again for your valuable advice, patience and creative jewelry expertise. My wife’s ring design caused considerably more ooo’s, ah’s and wow’s than we ever expected. At a time of many sensitive decisions, distractions, and deadlines, it was greatly appreciated that Front Jewelers was going to make sure the work was going to be done right and on time. Thank you, Thank you!"

    Tandara
  • Let me start off by stating the customer service at FRONT JEWELERS more specifically from "NEDA" was and is truly remarkable. It is extremely difficult to obtain the type of service you get from this company. Yes you could walk into any STORE BASED company in the mall or stand alone, and yes they could appear as though they want to help with smiles and such, but nothing compares nothing compares to how I was treated online / over the phone / through links, etc. as I was with Front. I found exactly what I was looking for for my future wife (BLACK DIAMOND three band ring) just gorgeous. Just received it today and man, if you think the way these things look online are anything but great, wait till you see them in person. Seriously I am beyond pleased and happy with the finding of this website / vendor. I WILL be purchasing more from them in the near future; matching necklaces / earrings, etc. Oh and as far as delivery, ya, I would like to say once again, not even a walk in store has the type of speediness FRONT has; I literally received my jewelry less than a week if not faster. Just awesome. I want to say once again, THANK YOU to FRONT and NEDA for making this special day perfect.

    Jake C.
  • "I received my ring today that I ordered about a week ago. I just wanted to say that I love it, it's beautiful. I'm very satisfied with not only my purchase, but also with the customer service your business provides. The staff is very friendly and always responded to any questions I had very quickly. Even though the setting I had originally chosen was no longer available, a member of your staff called me within an hour of placing my online order to suggest some similar settings, we ended up finding one I loved even more. Thank you again! I will definitely be returning in the future!
    -Your Happy Customer"

    Jennifer M.
  • Purchased my ring here and had an amazing experience! The ring appraised at the cost they quoted me and it ended up being slightly better than the details they originally provided! I have just had my first warranty experience with them as well, could not be happier with how things went! They shipped by the fastest shipping possible so my ring was in Canada one night and in Florida the next morning! They always kept me up to date with what was happening and they guaranteed it would be no more than 5 business days and they delivered their promise! They take such care of the product and I always get raving compliments from people and even experience gemologists about the high quality ring this is!

    Saira O.
  • "Hello! I received the ring today and I am thrilled beyond words!!!
    I cannot believe how gorgeous it is!!
    The expert work of setting the stone is unbelievable! I have had other items set before and all of the past work I have had done pales in comparison to this. It is amazing!
    I also want to thank you so very much for being so wonderfully pleasant to work with! I am grateful to Maria for your help in finding this setting and all of your excellent suggestions. I appreciate your immediate work on the setting and super fast shipping! I really appreciate the quality of this lovely piece of jewelry!

    Please let me know if there are any internet sites that are important to you so I can offer a glowing review. I will tell my friends/family about your work and will contact you in the future. Thank you again so very much!!"

    Jill
  • This is the best Jeweler that I have ever dealt with. I was a little sketchy at first as I could not hold the product that I was ordering but the staff was so kind and support was so awesome that they gave me a very comfortable feeling about the whole process and experience. Very awesome company here! Thanks! I would not buy from any other Jeweler ever again. They are fantastic.
    Brian M.
  • Excellent customer service! Especially after the purchase. All warranty issues handled quickly and professionally. I would highly recommend Front Jewers
    Justin G.
  • Front Jewelers is awesome! They take the scare out of online jewelry buying and their products are just as great. They cater to your needs and help you out on a one on one basis. **** especially will take great care of you and the all around experience is positive. Great business!!!
    Wilmyn B.
  • My fiance and I bought an engagement ring from Front Jeweler's, and all I can say is that we are glad we chose them. My ring is absolutely beautiful, everything I hoped it would be. I did send it back for free sizing and engraving, and they paid for my shipping, and even overnighted it back to me so I could have it sooner. I would absolutely recommend Front Jeweler's to all of my friend's and Family.
    Natalee S.
  • I was a little hesitant about ordering my diamond ring online, but I am very glad I did! I wanted the best quality diamond for the best price, and was unable to find many quality diamonds at a competitive price locally. My extensive research which also included both customer and business reviews lead me to Front Jewelers. I highly recommended to everyone who is looking for diamond rings to check Front Jewelers first. The prices are unbeatable for the quality of diamond and setting I received. I ordered a light fancy yellow diamond and final product that I received was absolutely gorgeous as the diamond was stunning, perfect color and setting!! In fact the finish was much better than the photos that were posted online. My experience with Front Jewelers was wonderful right from answering my queries through online chat to getting the product delivered on time and at high quality. **** provided one of the most patient, knowledgeable, professional, reassuring, and overall most pleasant customer service experiences I have ever had. The fact that she was so impressive with picking out my preferred diamond color and helpful directly resulted in me being more confident and satisfied with the online purchase. The ring was shipped on time, almost to the minute! I am extremely HAPPY with Front Jewelers and I would highly recommend them to anyone and everyone. Thank you very much for my beautiful ring.
    Celeste K.
  • I couldn't be happier with my jewelry from Front Jewelers, and their customer service is equally outstanding!! My fiance bought my engagement ring and wedding band from Front, the rings are absolutely stunning and unique (black diamonds) and their prices are such a great value that it honestly seems too good to be true. I noticed on their website that they do complimentary repairs and resizing, I reached out to them and received a very quick response with step by step instructions that made the entire process a breeze! I had my rings resized and my white gold recoated and my rings came back (within a couple days)shiny and new!! all of this for FREE!! The customer service department kept in touch with me throughout the repairs and reached out to get more detailed instructions of what I wanted and to confirm everything I requested was done correctly. I absolutely LOVE and respect this company and their products. I am one HAPPY CUSTOMER and would certainly recommend them to everyone and anyone!! - See more at: http://www.bbb.org/south-east-florida/business-reviews/jewelers-retail/front-jewelers-in-delray-beach-fl-92019300/customer-reviews#sthash.3QQE8uxj.dpuf
    Emma P
  • Front Jewellers , They were very kind an professional they know what they are doing. I will be a customer for life Thank you the Ring is breathtaking so beautiful
    Alan M.
  • Purchased my ring here and had an amazing experience! The ring appraised at the cost they quoted me and it ended up being slightly better than the details they originally provided! I have just had my first warranty experience with them as well, could not be happier with how things went! They shipped by the fastest shipping possible so my ring was in Canada one night and in Florida the next morning! They always kept me up to date with what was happening and they guaranteed it would be no more than 5 business days and they delivered their promise! They take such care of the product and I always get raving compliments from people and even experience gemologists about the high quality ring this is!
    Saira O.
  • My fiancé and I couldn't be more pleased with the service from Front Jewelers. Shipping was quick and prompt. The rings I ordered were packaged in a very beautiful gift box. I highly recommend Front Jewelers and will be ordering from them again
    Jack R.
  • I have been very pleased with the customer service I received from Front Jewelers. After purchasing my fiance's bridal set, the resizing process went smoothly and very quickly. I definitely recommend this company!
    Kagney C
  • Maria has been wonderful. My fiance ordered my ring 1/2 size too big. Maria was very prompt at answering all of my questions I had, returned my emails within 12 hours. When I decided I was going to send my ring in for resizing, I was very nevous to send my ring halfway around the country via mail. Maria was courteous enough to let me know as soon as my ring arrived as well as even paid for half my shipping to overnight it back to me! I coulod not be happier with this company. She even got further info on a matching band for my ring that they don't normally carry in house! Absolutely best customer sevice I have ever had.

    Private User
  • My wife and I could not be more pleased. After searching for years for a very specific style of princess cut, quad diamond stud earrings, I finally found exactly what my wife wanted on the Front Jewelers website. Unfortunately, the earrings were out of stock, so I emailed customer service asking if I could possibly order the earrings. They very promptly replied with information on how to order the earrings, exactly how long it would take to make them and when they would ship. I was VERY nervous ordering diamond earrings online based on a picture from an unknown, out-of-state jeweler. Since they were special ordered, I expected they wouldn't quite match the online picture, would be late, or maybe wouldn't come at all. However, Front Jewelers was very communicative and upfront throughout the entire process, delivered the earrings exactly when they said and they exactly matched the picture on the website. I am thrilled with the experience with Front Jewelers and with the earrings we received. I could not be more pleased and will absolutely use them again.

    Trey L.
  • I can't say enough good things about Front Jewelers! They worked with me to design a custom engagement ring. I described every detail I wanted my ring to have and they delivered! Even better than how I had imagined it! The process took about a month and a half before I received the ring because the had to cut the ring from scratch. Absolutely worth the wait! Lastly, the price was terrific and the quality was absolutely top notch! Bright, sparkling clear center stone! LOVE IT! Thank you Front Jewelers!

    Pamela M.
  • My original ring was pretty big and I wanted something smaller so I contacted XXXX and she was very willing to help and was quick in responding. I picked a new ring which I was hesitant about but once I received it in the mail it was absolutely beautiful! I would definitely do business with them again.

    Mya P.
  • Front Jewelers is a fantastic company to work with. I purchased my wife's engagement and wedding band from them. The service is top notch and responsive. The product quality is exquisite. This company will work with you to ensure you are happy and satisfied. I won't go to another jeweler.

    Mike M.
  • Front Jewelry has the most unique selection. I have nothing but good things to say about the quality, look, design and customer service. They have been fantastic to work with and I only said YES because of the ring.

    Ashley O.
  • I don't normally leave reviews, but for Front Jewelers it was a must. I got engaged on New years Eve 2016 . My ring was purchased from Front Jewelers. After a few days i decided it was not the ring for me . "Although a very beautiful ring " ! So i contacted Front Jewelers. I was nervous at first because we purchased it online , but boy was there nothing to be nervous about . Mark got back with me . He went above and beyond for me ! I had a,specific ring in my mind , so i decided on a Custom piece. Mark went back and forth finding everything i wanted . I received the the ring a few days and i could not believe how beautiful it was . I can't stop staring at my hand ! And have already received so many compliments! If you have ever had a dought in your mind about ordering from an online jewelers, please dont with this company! I'd like to thank you once again for a pleasant experience . And look forward to purchasing from in the near future :) Sincerely, *******

    Carolyn R.
  • My fiance and I bought an engagement ring from Front Jeweler's, and all I can say is that we are glad we chose them. My ring is absolutely beautiful, everything I hoped it would be. I did send it back for free sizing and engraving, and they paid for my shipping, and even overnighted it back to me so I could have it sooner. I would absolutely recommend Front Jeweler's to all of my friend's and Family.

    Natalee S.
  • Front Jewelers is awesome! They take the scare out of online jewelry buying and their products are just as great. They cater to your needs and help you out on a one on one basis. **** especially will take great care of you and the all around experience is positive. Great business!!!

    Wilmyn B.
  • Excellent customer service! Especially after the purchase. All warranty issues handled quickly and professionally. I would highly recommend Front Jewers.

    Justin G.
  • This is the best Jeweler that I have ever dealt with. I was a little sketchy at first as I could not hold the product that I was ordering but the staff was so kind and support was so awesome that they gave me a very comfortable feeling about the whole process and experience. Very awesome company here! Thanks! I would not buy from any other Jeweler ever again. They are fantastic.

    Brian M.
  • She said yes!! I would just like to thank Front Jewelers and ***** in particular for excellent, timely service and a wonderful ring exactly as I had ordered. My (now) bride to be and I are relaxing in Bahrain after me proposing and she is totally delighted with the ring. Again thanks to Front Jewelers and in particular *****

    Chris T.
  • I was a little hesitant about ordering my diamond ring online, but I am very glad I did! I wanted the best quality diamond for the best price, and was unable to find many quality diamonds at a competitive price locally. My extensive research which also included both customer and business reviews lead me to Front Jewelers.com. I highly recommended to everyone who is looking for diamond rings to check Front Jewelers first. The prices are unbeatable for the quality of diamond and setting I received. I ordered a light fancy yellow diamond and final product that I received was absolutely gorgeous as the diamond was stunning, perfect color and setting!! In fact the finish was much better than the photos that were posted online. My experience with Front Jewelers was wonderful right from answering my queries through online chat to getting the product delivered on time and at high quality. **** provided one of the most patient, knowledgeable, professional, reassuring, and overall most pleasant customer service experiences I have ever had. The fact that she was so impressive with picking out my preferred diamond color and helpful directly resulted in me being more confident and satisfied with the online purchase. The ring was shipped on time, almost to the minute! I am extremely HAPPY with Front Jewelers and I would highly recommend them to anyone and everyone. Thank you very much for my beautiful ring.

    Celeste K.
  • Front Jewellers , They were very kind an professional they know what they are doing. I will be a customer for life Thank you the Ring is breathtaking so beautiful **** *****

    Alan M.
  • I couldn't be happier with my jewelry from Front Jewelers, and their customer service is equally outstanding!! My fiance bought my engagement ring and wedding band from Front, the rings are absolutely stunning and unique (black diamonds) and their prices are such a great value that it honestly seems too good to be true. I noticed on their website that they do complimentary repairs and resizing, I reached out to them and received a very quick response with step by step instructions that made the entire process a breeze! I had my rings resized and my white gold recoated and my rings came back (within a couple days)shiny and new!! all of this for FREE!! The customer service department kept in touch with me throughout the repairs and reached out to get more detailed instructions of what I wanted and to confirm everything I requested was done correctly. I absolutely LOVE and respect this company and their products. I am one HAPPY CUSTOMER and would certainly recommend them to everyone and anyone!!

    Emma P.
  • My fiancé and I couldn't be more pleased with the service from Front Jewelers. Shipping was quick and prompt. The rings I ordered were packaged in a very beautiful gift box. I highly recommend Front Jewelers and will be ordering from them again

    Jack R.
  • They did a great job helping Me get a Ring set for my 25th anniversery. Very friendly and super fast shipping. Highly recommened. Their Diamonds are Top shelve. *** ****

    Robert H.
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